Freshservice Alternative: itemit’s IT Asset Management Software

Freshservice Alternative: itemit’s IT Asset Management Software

Freshservice Alternative: itemit’s IT Asset Management Software

itemit’s IT asset management software gives you a different set of features from Freshservice. Therefore, while you’re researching what’s best for your business, it’s good to consider the differences.

For example, itemit’s IT asset management software isn’t a service desk and is very tailored towards assets, tracking, and user management. So, if you’re wondering which is best for you, it’s best to get to know your needs so that you can choose the right system.

Using IT Hardware Inventory Management To Save Time


What To Look For When You’re Looking At IT Asset Management

So, if you’re looking for an IT asset management system, what should you be looking for? The answer is, quite simply, it depends. This will inform whether you’re primarily looking for a service desk or an asset tracking system.

If you want to optimise productivity and efficiency, you can use either type of system. However, if you’re specifically looking for a better ticket management system, a service desk will be much better.

Conversely, if you’re looking at asset tracking specifically, an IT asset management system will be better. Fundamentally, the functionality of the two systems will overlap but each will have more of a focus on its niche.

Asset tracking will have a focus on asset data, asset usage and asset information more than tickets related to your assets.


IT Asset Tracking Features

Primarily, one of the most helpful IT asset tracking features is the ability to assign assets to your colleagues. This way, should a colleague hand in their notice, finding which assets they’re in charge of is a simple case of running a report.

Knowing who is using what is essential, which is why there are a tonne of accountability based and focussed features in IT asset management software such as itemit.

For example, you’ll be able to use asset tags to speed up your operations greatly. When you use asset tags, retrieving asset information is a simple case of scanning a QR code or barcode. Then, you can view who is responsible for the asset you’ve found.

Every time you scan the tags, too, the asset’s last seen location will update and the user who scanned the tag is logged, giving you a neat audit trail of where assets have been and who has been interacting with them.


itemit’s IT Asset Management Software

itemit’s IT asset management software does allow you to report issues against your IT assets but it’s by no means a service desk. The benefits will overlap with Freshservice, but they’ll be achieved in a different way.

For example, with both systems, you can improve productivity, generate a return on investment and increase accountability over your IT assets. It’s simply the case that you will ease out these returns in different ways and in different areas.

itemit allows you to really get into the asset tracking flow using an intelligent app, meaning you can make updates to asset data at any moment, onsite.

Freshservice allows you to optimise your servicing and productivity with an effective profile view. There’s no reason why you can’t couple the systems, too, and optimise in different areas.

To find out more about itemit’s IT asset management software, you can contact the team at team@itemit.com. You can also fill in the form below to start your very own 14-day free trial.

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How Does IT Asset Management Save You Money?

How Does IT Asset Management Save You Money?

How Does IT Asset Management Save You Money?

IT asset management is a set of operations designed to increase accountability and transparency. You can also use these operations to save time and money.

In a sense, IT asset management was created for accountability purposes for audits and insurance and wasn’t initially designed to save you money. 

Because of this, most IT asset management operations start off as a spreadsheet. These aren’t fit for purpose as spreadsheets quickly become out of date and create the impossible task of maintaining data.

This is where IT asset management software comes in.

How Does A Fixed Asset Register Work?


Logging Your Assets

The core of any asset management is logging assets. Assets must be logged correctly for auditing purposes. The idea behind this is that you own a record of what your business owns, then you use this record for accurate tax returns and insurance.

Initially, this saves you money as you avoid fines or inaccurate returns. However, using a spreadsheet for this increases risks such as ghost and zombie assets and, therefore, fines.

IT asset management software was created as a way to allow you to log assets as profiles and manage and monitor unique asset data in an easy way. Therefore, you can add your assets and populate them with information, reminders and critical attachments. This then populates into an automatic and exportable report.


Using IT Asset Management Software

IT asset management software lets you populate asset data against specific asset profiles. Using this method, you instantly increase your accountability over your assets as tracking becomes easier and more user-friendly.

Instead of searching for an asset in a spreadsheet, asset tracking software gives you an interface to interact with assets in a clearer and more fruitful way.

Software also has the benefit of being fluid in a way that spreadsheets can’t achieve. You can add all the formulae in the world, or, you can add purchase date, cost and effective lifetime and let a system calculate the rest for you.

These kinds of benefits save you time and, therefore, money as you can focus on other things and leave your asset management efforts to handle themselves.


Using Asset Tags

Asset tags further improve your time and cost saving capabilities. Asset tags are physical tags that you can stick onto your assets. Then, you can link these tags to their corresponding profiles.

In other words, a laptop can be linked with its digital “laptop” counterpart to ensure uniquity and ease of tracking. Every time you scan an asset’s tag, that asset’s profile also opens, ready for edits such as maintenance notes or issues reporting.

As you can see, every scan also updates your assets’ last seen locations using your phone’s GPS data. This gives you a clear, fool-proof audit trail of where your assets have been and reduces the chance of asset loss.


itemit’s Asset Tracking Software

itemit’s asset tracking software integrates all asset management capabilities. Therefore, when you use itemit, you’re not tied down to IT asset management or fixed asset management or tools & equipment tracking, you can do all of the above.

itemit provides you with a streamlined system where you can add your assets, add data to them, tag them and track them. The ease of use you get saves you time and money by reducing risks of gaps or a loss of accountability every step of the way.

You can find out more about how itemit can help you track your IT assets by filling in the form below to start your 14-day free trial. You can also contact us at team@itemit.com with any questions. We look forward to speaking soon!

IT Asset Management Software

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Using IT Hardware Inventory Management To Save Time

Using IT Hardware Inventory Management To Save Time

Using IT Hardware Inventory Management To Save Time

It is essential that you track your IT hardware. Knowing what IT assets you own and can deploy to your colleagues is essential to maintaining the smooth running of your business. This is where IT hardware inventory management comes in.

IT hardware inventory management allows you to log, monitor, view and edit asset-level data and information. What this means is that you can track where your IT assets are and who has them with ease.

Why You Need IT Asset Management Software


How Does IT Hardware Inventory Management Work?

IT hardware inventory management is a set of disciplines that run within the spheres of hardware asset management and, more generally, IT asset management.

Essentially, it is the logging and monitoring of hardware equipment. So, all of your laptops, computers, monitors and phones can be logged onto a system. Then, specific serial codes and warranty dates can be added against each.

Therefore, you’re tracking non-unique assets, such as laptops, as unique, singular assets. In other words, if your business owns five PCs, these PCs still need to be tracked individually to create the most accurate IT asset register.


Using Asset Tags

Asset tags save you time in your IT inventory management operations. When tracking any assets, one of the most important things is location tracking. 

Knowing where your assets are reduces risks such as asset loss and also speeds up retrieval times. Already with these two things you start saving time and money, just through knowing where each asset is.

Asset tags speed up these operations and automate them. Asset tags are physical tags that you stick onto your assets. Then, you can scan them into your asset tracking system to link tag to asset to digital asset profile.

Every time you scan an asset’s tag the relevant asset’s profile and updates that asset’s last seen location automatically using your phone’s GPS, saving you time and showing you where your assets have been.


Using Asset Tracking Features

There are many more accountability-based features in IT hardware inventory management systems, including the ability to log who is responsible for which assets.

Therefore, if you get a new starter, you can monitor your log of unassigned assets and assign them to your new colleague, creating a neat and tidy audit trail of asset ownership.

Then, you can use equipment checkout features to log IT assets that are booked, checked in and out and due maintenance. This increases the transparency you have over your assets as you can see how frequently assets move and identify any gaps.

As asset tracking systems are scalable, you can also share your IT asset management operations with your colleagues, further saving time and money. If everyone has access to your booking system, it removes the strain from one administrator entirely.


Scaling Your IT Hardware Inventory Management Software

The best thing about IT hardware inventory management software is that you can scale it to other asset tracking needs. The core of the system is that you can log unique, specific assets and add data and information to them. This isn’t confined to IT assets.

Therefore, you can expand to fixed asset management operations, too, and track your IT assets as well as your business’ other permanent fixtures such as lights and furniture.

If you’re working in the construction industry, you can include construction equipment tracking operations with your overall asset tracking effort and track IT assets and tools and equipment in one fell swoop.

itemit’s asset tracking software is malleable, customisable and clean. It saves you time on your asset tracking effort through its streamlined features and functionality and lets you track any assets from anywhere in the world.

To find out more about the system, you can contact the team at team@itemit.com. You can also fill in the form below to start your 14-day free trial.

IT Hardware Inventory Management

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How Do Hardware Asset Management Systems Work?

How Do Hardware Asset Management Systems Work?

How Do Hardware Asset Management Systems Work?

Hardware asset management is an effective way to track and manage a range of your business’ IT assets. With an effective hardware asset management system, you can simplify your asset audits and asset tracking operations.

When you use asset management systems, you:

  • Save time
  • Save money
  • Lose fewer assets
  • Purchase fewer duplicates
  • Avoid asset accounting risks
  • Gain control of your assets

This is because you have more visibility and control over your entire asset register.

What Is Asset Tracking Hardware And How Can You Use It?


What Is Hardware Asset Management?

Hardware asset management is a subset of IT asset management. IT asset management is a set of operations that include logging, tracking and managing any of your business’ assets that have IT capabilities.

In this sense, you can log software, laptops, and phones into an IT asset management software.

Hardware asset management is the same, only with hardware specifically. So, hardware asset management operations won’t involve subscription renewals in the same way that software asset management may. However, password information may be logged whether you’re tracking software or hardware.

So, any IT asset management operations may overlap with one another, but some operations may be asset-specific, which is why specifying the type of asset is important.


Logging Hardware Assets In Asset Tracking Software

Your hardware asset management system will be a type of asset tracking software. The benefit of using asset tracking software as opposed to a tailored hardware asset management system is that asset tracking software is more customisable and malleable.

So, you can start by logging your laptops, phones, and other IT hardware as unique asset profiles. Each asset has its own profile, differentiating one laptop from another. This way, if one laptop gets scratched, logging, identifying, and fixing the issue is a lot simpler if you know which laptop has the issue.

Then, with asset tracking software, you can scale your asset usage to include fixed assets, software assets, and more. You can keep your hardware assets separate by using a collections feature.


Saving Time And Money With Asset Tags

Asset tags speed up a variety of asset-level operations. These are physical tags, likely a barcode or QR code, that you stick onto your assets. 

Then, after you’ve linked these codes to their corresponding asset profiles, every time you scan that tag the last seen location will update. In other words, if you scan a laptop’s tag with your asset tracking app, that laptop’s last seen location will update.

The asset’s profile will open, too, ready for edits. Therefore, if you see a laptop has a scratch on it, you can simply log this by first scanning the asset’s tag and then by using the issues management feature.

Bulk actions are a lot simpler with asset tags, too. So, if you need to audit your hardware assets to double-check they’re all still in the correct location, you can do so by scanning the tags in bulk.


itemit’s IT Asset Management System

itemit’s IT asset management system is highly scalable. What this means is that you can use itemit for hardware asset management with ease. However, as itemit is a malleable asset tracking software, you can also bring in fixed asset management operations.

Then, you can separate your hardware assets from the rest of your IT assets and keep other fixed assets separate from those in a simple, transparent way.

With the use of asset tags and a wide range of helpful, customisable features, you can use itemit for whatever asset tracking needs your business has, saving time and money in the process.

To find out more about how itemit’s asset tracking software can help your business you can contact the team at team@itemit.com. You can also fill in the form below to start your very own 14-day free trial.

Hardware Asset Management

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What Should You Log On IT Asset Register Software?

What Should You Log On IT Asset Register Software?

What Should You Log On IT Asset Register Software?

 IT asset register software helps you monitor, track and manage what you own. It lets you export a handy IT asset register in the form of a spreadsheet or a pdf that you can then use for a variety of different purposes.

In this sense, IT asset register software is a huge improvement on using spreadsheets to track assets. This is as if you still need to use formulas on your assets, you can by using a spreadsheet, but you don’t have to manage your assets in such an unwieldy way.

Instead, asset tracking and management software allows you to log unique asset profiles and track them on a granular level as well as in bulk, keeping asset tracking simple and keeping asset changes visible.

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How Does IT Asset Register Software Work?

IT Asset register software lets you log individual assets with unique asset profiles. On these profiles, you can then add data that relates to these assets. 

For example, each of your desktops will require PAT tests. They may require PAT tests on the same date or on different dates, depending on when they were purchased and commissioned. This is why it’s incredibly helpful to have one profile per asset as you can log that unique PAT test date against the corresponding desktop.

All of this data is pulled into an automated IT asset register. Here, you can run reports on which assets have maintenance on which days, for example, or who is responsible for what. You can also export these reports for tax and insurance purposes, for example.


What Should You Log On IT Asset Register Software?

So, what should you log on your IT asset register software? First of all, you need to know which assets to log onto your system. When using an IT asset management system, you can log hardware and software.

As each asset is unique, there is a suite of features in your system that can be tailored and customised towards specific assets. For example, you will be able to use a reminders and issues management system for both PAT test tracking and software renewals. It’s the same feature but used in separate ways.

In this sense, you can use IT asset register software for both hardware asset management and software asset management, so you should log all of your assets that have any IT capabilities.

Then, the next important thing to log is all relevant data. This may include passwords, warranties, user accesses, important dates, anything! You will know what you need to track and manage against your assets, so be sure to add this information so that you can run streamlined and manageable reports on your asset data.


Scaling Your IT Asset Tracking Software To Fixed Asset Management

Once you’ve established an effective set of IT asset tracking operations, why not scale to fixed asset management? The core concepts are identical: unique assets that have unique asset information that needs tracking.

Fixed asset management overlaps with IT asset management, too, as many of your fixed assets will be IT assets. With itemit, keeping the separate information separate and the same information the same is easy as you can categorise your assets with hierarchies, meaning you can mark which fixed assets are and aren’t IT assets.

Then, you can use fixed asset tags to streamline your tracking processes as all it takes is a quick scan of a tag to log an asset’s location and open its profile, ready for edits.

To find out more about how you can use itemit for your fixed and IT asset registers, you can contact our team at team@itemit.com. You can also fill in the form below to start your 14-day free trial.

IT Asset Register Software

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The Benefits Of IT Inventory management

The Benefits Of IT Inventory management

The Benefits Of IT Inventory management

IT inventory management helps you and your colleagues keep an eye on what you own and how it is behaving. With IT inventory management you can save time and money by leveraging asset-critical data, such as who has been using your assets and who is responsible for them.

Overall, IT inventory management gives you more visibility and control over your assets, allowing you to take your assets further. With this additional accountability, you can also make better-informed purchasing decisions as you will have all the data you need to see what you own and what you need.

3 Reasons Why There's Never Been A Better Time To Buy Fixed Asset Management Software


What Is IT Inventory Management?

IT inventory management is the discipline of logging your IT assets. Your IT assets are all of your assets that have an element of connectivity. Therefore, they can be USB sticks, laptops, desktops and more.

The benefit of having these records is that you can use them to pinpoint asset information. This information can help inform business decisions, such as purchasing, and can help you avoid risks such as duplicate purchases.

You can use IT asset management software to automate how you track and manage your IT assets, too. Another benefit of IT asset management software is that you can use it as fixed asset tracking software simultaneously, ensuring you get the most accurate overview of what your business owns.


Tracking Your IT & Fixed Assets

First of all, you can log your IT assets and fixed assets onto your asset management software and add data to them. So, for the assets that need depreciation information, this will be achievable.

Then, you can start tracking your assets. Any day to day changes or audits can be sped up through the use of asset tags. Asset tags allow you to scan your assets to retrieve, and edit, their data.

Every time you scan an asset’s tag, the last seen location also updates. This automates a neat audit trail as if any assets have issues, you can pinpoint who reported the issues and where.


How Does IT Inventory Management Save You Time And Money?

How does this save you time and money? In a number of ways. First of all, having tidy and accurate records of your assets allows you to pinpoint and use critical information in an instant. For example, if you want to know which assets are assigned to a specific colleague, you can do so.

You can tailor the information you add to your assets so that it’s helpful to you and your business and customise the way you track your assets. This means that using your software as a check in check out system is possible alongside using it as a depreciation system.

A lot of the data you’ll be adding to your assets you’d need to know anyway. This includes location and usage information. Speeding up how this data is collected and managed saves you time and, therefore, gives you more time to fulfil other duties.

Finally, an accurate fixed asset register is essential for tax and insurance purposes. Without an accurate fixed asset register, you may overpay on tax, miss out on tax breaks you’re entitled to, or even face fines.


itemit’s IT Asset Management Software

itemit’s IT asset management software is customisable, shareable, and easy to use. With itemit, you can track your tools and equipment alongside your laptops and phones. 

itemit makes data collection and management easy, with a powerful reporting page where you can filter and export information making your operations a breeze.

To find out more about how itemit can help your business, you can contact the team at team@itemit.com. You can also fill in the form below to start your 14-day free trial.

IT Inventory Management

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