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The User Chat PowerUp adds a platform-wide messaging layer to itemit so your team never has to leave the app to coordinate. Available from every screen (not just individual asset profiles), the chat lets you @mention colleagues to get their attention and use slash commands like /item to pull a specific asset into the conversation. Whether you're debating which drill to send to site or confirming a laptop handover, the full context of the asset is one click away inside the chat thread.

The Problem

Asset-related conversations are scattered across emails, WhatsApp groups, and external chat tools, losing critical context and slowing decisions.

The Solution

Keep every asset conversation in one place. @mention teammates, reference specific items with /item, and resolve issues without switching apps.

In Action

A field engineer types @joe in itemit's chat, uses /item to attach a faulty generator, and the warehouse manager immediately sees the asset details and arranges a replacement.

Key Features

  • Platform-wide chat accessible from every screen in itemit
  • @mention any user to get their instant attention
  • Reference specific assets in chat with /item commands
  • Full asset context displayed inline within chat threads
  • Direct messaging between any two itemit users
  • Group conversations for team-wide coordination
  • Searchable message history linked to asset records

Preview

itemit.com/workspace
💬
Enabled
User Chat - Dashboard View
itemit.com/workspace
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Enabled
User Chat - Configuration

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Assets tracked using itemit