How to Use itemit for More Than Just Asset Tracking with Public Profiles

There’s more to asset tracking than just tracking the location of your assets. That’s why itemit has developed a fantastic feature called Public Profiles. Thanks to the fact that almost everyone these days is carrying their own personal QR code scanner in their pocket, their smartphone, the Public Profiles feature will allow anybody to view basic information about an asset simply by scanning its QR code tag. With this ability reporting issues with assets will not only be reserved for staff but also members of the public. Read on to discover how you can use itemit for more than just asset tracking. 

With this feature anybody can scan your asset, see basic information and report any issues they come across, this is particularly if you have many, customer-facing assets. Now it’s quick and easy for staff, visitors and tenants by scanning an asset’s tag with the camera on their smartphone without the initial need for an itemit account. Once the tag is scanned, a web link will pop up where the user can view the asset’s profile and also report an issue, to do this they will need to sign up to itemit – that way you won’t get sent anything unhelpful. The building manager or owner will then be notified via email of any issues. All issues can be managed from the ‘Issues’ tab in the itemit web portal. But don’t worry, not all your asset information will be available to anyone who comes across your asset tag. By default all your asset data is kept private and secure, you have the choice to turn on the public profile capability and you can turn it off at any time. Note, that the public profiles feature is only available on the Pro workspace.

In a nutshell, rather than needing your customers or widespread team to sign up to itemit and download the itemit app (which can often be a barrier to usage), now your assets can be scanned by any user so that they can find out more information. Within the public profile you can store information such as user manuals that can help people use your assets more effectively. 

Location issue management is drastically improved with the addition of public profiles for assets. With this feature, facilities and location managers can enable building users, tenants and visitors to quickly report on any issues they find. This means you have the capability to stay informed about your assets’ performance and behaviour without necessarily needing staff present. This improves the speed of reporting as well as providing greater visibility. Think of it as having more eyes and ears on the ground that keep you up to date about your assets. Plus, if your assets are misplaced, then whoever finds them can scan the QR tag, find out who the asset belongs to and get it returned safely to you.

The Public Profiles feature provides so many fantastic opportunities. St John’s Innovation Centre in Cambridge is already taking advantage of this great new functionality. Read more about how they are tracking public assets and allowing visitors, tenants and staff to report issues about assets simply by scanning the asset’s QR code. 

If you’re looking for asset tracking software that takes a modern, proactive approach to assets and their management, then take a look at itemit. You’ll get cloud-based software for both iOS and Android apps as well as a powerful desktop portal and a vast range of asset tagging options to choose from.

If you’d like to find out more information please contact the team at team@itemit.com or you can get started straight away and try the 14-day free trial by filling out the form below!

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