IT Asset Management Best Practices You Should Know

October 10, 2022 • 9 min read
IT asset management
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Success with technology investments goes far beyond simply counting laptops and tracking software licenses. Strategic IT asset management transforms your tech resources into genuine business enablers—stretching budgets further, shielding against threats, and aligning with your core business objectives. When done right, this disciplined approach helps slash unnecessary spending, strengthen security posture, and navigate the increasingly complex landscape of regulatory requirements that organisations face today.

The Business Case for Strong Asset Management Principles

Implementing robust asset management principles delivers measurable benefits that directly affect organisational performance and profitability. When properly executed, these practices transform IT assets from cost centers into strategic resources.

Financial Impact

  • Cost Reduction: Organizations typically see 15-30% decreases in technology expenditure through optimised purchasing, maintenance, and lifecycle management
  • Capital Allocation: Better visibility into asset utilisation helps redirect funds from underutilised resources to high-value investments
  • Procurement Leverage: Consolidated asset data enables more effective vendor negotiations and volume discounts
  • Insurance Optimization: Accurate asset records help right-size insurance coverage, avoiding both under-protection and excessive premiums

Operational Benefits

  • Productivity Gains: Staff access to functioning equipment increases by 22% on average with proactive management
  • Downtime Reduction: Preventive maintenance approaches decrease unexpected outages by up to 35%
  • Resource Utilization: Shared asset pools typically see 40% higher utilisation rates when properly tracked
  • Deployment Speed: New equipment setup time decreases by 30-50% with standardised onboarding processes

Risk Mitigation

  • Security Vulnerability Reduction: Comprehensive asset tracking enables 60% faster security patch deployment
  • Compliance Assurance: Documented asset management reduces regulatory findings by 45% during audits
  • Data Protection: Clear visibility into information storage locations strengthens data governance
  • Theft Prevention: Physical tracking measures reduce loss rates by 65% for mobile equipment

Strategic Advantages

  • Decision Support: Data-driven insights help prioritise technology investments based on actual usage patterns
  • Business Continuity: Complete asset documentation strengthens disaster recovery capabilities
  • Scaling Efficiency: Standardized processes accommodate growth without proportional increases in management overhead
  • Technology Alignment: Proper asset oversight ensures IT resources support business priorities

These benefits compound over time, with mature asset management practices delivering increasingly stronger returns as organisations move from reactive to strategic approaches. A mid-sized business implementing comprehensive IT asset management can expect to see positive ROI within 6-9 months and cumulative savings of 3-5× their implementation investment within three years.

Comprehensive IT Asset Register

Essential Best Practices in Asset Management for IT

1. Tag Everything with QR Codes for Easy Tracking

You can’t manage what you can’t measure. Effective IT asset management starts with comprehensive asset tracking with easy identification methods:

  • Apply QR codes to physical assets for quick identification
  • Record detailed information including model, serial number, and purchase date
  • Update status changes in real time using mobile apps
  • Generate on-demand reports for audits and planning

QR codes particularly shine for large organisations where manual tracking would be impractical or error-prone.

2. Build a Comprehensive IT Asset Register

What is an IT Asset Register? It’s the central nervous system of your asset management strategy—a living digital repository that contains complete details about every technology resource in your organisation. This essential database should contain:

  • Complete inventory of hardware and software
  • Ownership and user assignment details
  • Financial information, including cost, depreciation, and replacement value
  • Maintenance records and service history
  • Warranty and support contract information

With itemit, creating and maintaining this register becomes straightforward rather than burdensome.

3. Schedule Preventive Maintenance

Smart asset lifecycle management emphasises prevention over repair:

  • Set up regular maintenance schedules based on manufacturer recommendations
  • Create automatic reminders for routine tasks like updates and cleaning
  • Document all maintenance activities to identify patterns
  • Adjust schedules based on performance data and usage patterns

Companies following this approach typically see equipment lifespans increase by 20-30%.

4. Streamline Problem Reporting

When issues inevitably arise, quick resolution depends on efficient reporting systems:

  • Enable staff to report problems directly through mobile apps
  • Include asset-specific details automatically through QR scanning
  • Route notifications immediately to the appropriate technical staff
  • Track resolution progress and time-to-fix metrics

For example, when a laptop stops working properly, the user can scan its QR code in itemit and quickly submit details about the problem. The system immediately alerts IT support with all relevant information about that specific device.

5. Implement Asset Check-Out Procedures

For mobile or shared equipment, check-in/check-out systems provide crucial oversight:

  • Record who has which assets at any given time
  • Track usage patterns to optimise resource allocation
  • Create accountability that reduces loss and damage
  • Identify high-demand items that might require additional purchases
  • Eliminate redundant purchases of seldom-used equipment

Many organisations have discovered that they can reduce equipment purchases by 10-15% after implementing proper checkout systems that improve the utilisation of existing assets.

6. Use Location Tracking Strategically

Modern asset management best practices include location awareness:

  • Monitor valuable equipment locations in real time
  • Set up geofencing to flag unauthorised movement
  • Simplify inventory counts with location-based verification
  • Recover missing items quickly and efficiently
  • Optimise asset distribution across multiple locations

With itemit’s tracking capabilities, managers can see exactly where critical equipment is located, whether it’s in the office or being used remotely.

Managing the Complete Asset Lifecycle

Effective IT asset management addresses each phase of an asset’s life within your organisation:

Acquisition & Deployment

  • Develop standardised specifications to simplify management
  • Establish consistent onboarding procedures for new equipment
  • Verify that all assets meet security requirements before deployment
  • Register assets immediately in your management system

Active Management

  • Monitor usage patterns and performance metrics
  • Apply updates and security patches promptly
  • Perform scheduled maintenance to prevent failures
  • Track costs associated with each asset

Retirement & Disposal

  • Follow secure data wiping protocols
  • Comply with environmental regulations for electronics disposal
  • Document all retired assets for audit purposes
  • Explore resale or donation options when appropriate

This comprehensive approach ensures that nothing falls through the cracks from purchase to disposal.

Leveraging Technology to Improve Asset Management

The right tools make implementing IT asset management best practices much easier:

  • Mobile-friendly interfaces allow updates from anywhere
  • Cloud storage ensures data availability across locations
  • Automation reduces manual record-keeping
  • Customisable dashboards provide relevant metrics to different stakeholders
  • Integration capabilities connect with other business systems

Itemit offers these features in an intuitive platform designed specifically for asset management practices.

Security and Compliance Guidelines

Robust asset management guidelines must integrate security and compliance requirements from day one. These aren’t optional add-ons but fundamental components of a mature management approach.

Regulatory Compliance Framework

  • Software Licensing: Maintain detailed records of all license purchases, assignments, and renewals to prevent costly audit penalties
  • Data Protection Protocols: Document which assets store sensitive data and what protections are applied, particularly for GDPR, HIPAA, or other regulatory frameworks
  • Financial Governance: Link asset records with financial systems to support accurate depreciation, capitalisation, and disposal reporting
  • Sector-Specific Requirements: Implement additional controls for healthcare (patient data), finance (transaction records), education (student information), or government (classified data) sectors

Documentation Policies: Establish standardised record-keeping that meets legal and regulatory evidence requirements

Security Implementation

  • Configuration Management: Maintain standardised security baselines for each asset type with documentation of any approved exceptions
  • Vulnerability Management: Track which assets have received security patches, which are pending, and which require special handling
  • Access Control Matrix: Document who has physical and logical access to each asset, with regular review processes
  • Encryption Verification: Record encryption status for data storage and transmission capabilities
  • Incident Response Integration: Link assets to your security incident response system for rapid isolation when compromises occur
  • End-of-Life Security: Document secure decommissioning procedures, including data sanitisation methods

Audit Preparation

  • Conduct quarterly internal reviews of your most critical assets
  • Schedule semi-annual sampling audits across your entire inventory
  • Maintain historical compliance records to demonstrate improvement trends
  • Develop asset-specific audit response templates to streamline external reviews

When properly implemented, these asset management practices don’t just satisfy compliance requirements—they actively reduce security risks while creating operational efficiencies. The detailed records in your IT asset register become invaluable during security incidents, allowing for faster response and more effective containment.

Asset Management Success

Measuring Your Asset Management Success

Effective asset management practices require concrete measurements to verify their impact. Without proper metrics, you’re essentially flying blind. Here’s how to quantify your success:

Financial Metrics

  • Total Cost of Ownership (TCO): Tracks the complete lifecycle costs of different asset categories, including purchase, maintenance, support, and disposal expenses
  • Cost Avoidance: Measure savings from extended lifecycles and reduced emergency replacements
  • Budget Variance: Compare planned versus actual spending on IT assets
  • Depreciation Accuracy: Evaluate how closely your projected asset values match market reality

Operational Metrics

  • Mean Time Between Failures (MTBF): The average time equipment functions before requiring repair
  • Average Equipment Lifespan: Compare your asset longevity against industry standards
  • Downtime Frequency and Duration: Track both planned and unplanned outages
  • Resolution Time: Measure how quickly issues progress from reporting to resolution

Efficiency Metrics

  • Procurement Cycle Time: How quickly assets move from request to deployment
  • Utilisation Rates: Percentage of time shared equipment is actually in use
  • Staff Productivity: Time saved through better asset management processes
  • Support Ticket Volume: Number of issues reported relative to asset count

Compliance and Risk Metrics

  • Inventory Accuracy: Percentage of assets correctly accounted for during audits
  • License Compliance Rate: Percentage of software properly licensed
  • Security Patch Compliance: Percentage of assets with current security updates
  • Data Breach Exposure: Number of sensitive data-containing assets properly secured

Implement a balanced scorecard approach that combines these metrics into a comprehensive dashboard. Review monthly for operational metrics and quarterly for strategic assessment. This framework allows you to identify specific improvement areas rather than make general assumptions about your asset management effectiveness.

Your Asset Management Roadmap

Implementing strong IT asset management requires planning and consistency. Start with these steps:

  1. Assess your current situation honestly
  2. Implement a suitable asset tracking system like itemit
  3. Establish basic tracking for your most valuable assets first
  4. Gradually expand to cover all IT resources
  5. Develop maintenance schedules and compliance procedures
  6. Train staff on proper usage of the system
  7. Review and refine your processes quarterly

This phased approach prevents being overwhelmed while delivering progressive improvements.

The investment in proper asset management principles pays significant dividends through extended equipment life, reduced downtime, better resource allocation, and improved security. With platforms like itemit handling the technical aspects, your team can focus on deriving strategic value from your IT investments rather than just keeping track of them.

Ready to transform how you manage your technology resources? Discover how itemit’s comprehensive solution makes implementing these best practices straightforward and effective.

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Article by

Dr. Alex Wong is the CEO & Co-Founder of RedBite Solutions, a spin-out from the University of Cambridge and creators of itemit. For more than 2 decades, Alex’s innovations have disrupted industries and reimagined traditional solutions, delivering breakthrough results. A pioneer of the RFID EPC Network and IoT, Alex has shaped modern tracking technologies. RedBite powers the world’s largest RFID deployment across 60+ countries and launched itemit, a leading barcode, QR code, GPS & RFID SaaS tracking platform. Dr. Wong holds a PhD in Engineering from Cambridge and remains an embedded researcher, leading EU & Innovate UK projects to bridge research with real-world applications.

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