Navigating the Cosmos: TIS Transforms Space Exploration with itemit

Navigating the Cosmos: TIS Transforms Space Exploration with itemit

Navigating the Cosmos: TIS Transforms Space Exploration with itemit

“If you think it’s tough tracking all of your assets just on earth…”

Noah Luogameno – Project Manager

Teachers In Space

In the vast and expanding realm of space exploration, Teachers in Space (TIS), a dynamic non-profit organisation, stands out as a driving force in cultivating STEM (science, technology, engineering and mathematics) interest among students and educators. How do they do it? By creating exciting and accessible projects such as their recent CubeSat (Cube Satellite) space exploration project. Their CubeSat project, involving tracking the journeys and critical information of their student designed CubeSats, is powered by itemit’s innovative asset tracking solution.

In order to achieve their ultimate mission of supporting the Space Economy, TIS use itemit to boost traceability of their projects and add value to the experience of teachers and students alike. The use of itemit in TIS’s mission exemplifies how asset tracking technology can elevate scientific endeavours to new heights.

Who are TIS?

TIS offers teachers extraordinary space experiences; they are on a mission to regularly fly teachers into space and return them to their classrooms where they can energise their students! Inspired by NASA’s Teacher in Space program, TIS provides teachers with astronaut training and real space experiences combined with unique science projects to be deployed in their classrooms and inspire the next generation. The teachers and students who participate in TIS’s projects have completed numerous high-altitude balloon missions, helped test the first multipurpose commercial spacesuit and flown experimental payloads on gliders in the US and Argentina – the itemit tracked Cubesats!

Image courtesy of Karin Paquin on Zero Gravity Corporation via tis.org

The Challenge of Cosmic Proportions:

Undertaking global collaborative projects, such as CubeSat missions, comes with unique challenges. TIS faces the complexities of managing numerous CubeSats, each carrying distinct scientific experiments, as they traverse the globe—from inception in classrooms to launch into the cosmos.

  • CubeSat Profile Tracking: TIS manages a fleet of CubeSats, each tailored for specific experiments. The need to easily track and catalog the profiles and locations of these diverse assets is critical.
  • Real-time Status Monitoring: The challenge intensifies when dealing with miniature satellites. TIS must stay informed about the current status of these tiny orbiters as they journey worldwide, promptly addressing any issues that may arise before they are blasted into Space!
  • Global Journey Understanding: TIS’s mission involves understanding the trajectory of CubeSats across borders and through various stages, ensuring the project aligns with plans and identifying any delays or issues.
  • Data Representation for Stakeholders: To achieve their ultimate mission of supporting the space economy, TIS requires a seamless method to report comprehensive project data to all stakeholders.

Image courtesy of cubesat via tis.org

The itemit solution – Revolutionising Space Exploration:

TIS has partnered with itemit for several years, with their CubeSat project being just one of the successful collaborations. TIS love using itemit because they know they can leverage our customisable platform to overcome challenges, bidding farewell to cumbersome spreadsheets and labor-intensive tracking.

  • Universal Collaboration: itemit provides each participant, from teachers to technicians, with a dedicated login. This ensures a unified platform and a single source of truth, fostering collaboration and streamlining project contributions.
  • QR Codes – The Magic Link: Robust Anodised Aluminium itemit QR codes are affixed to each CubeSat, serving as a gateway to a wealth of information. Scanning reveals real-time GPS locations, full profiles, and allows for quick updates.
  • Mobile Accessibility: With itemit’s user-friendly mobile app, participants access the centralised hub on the go, ensuring seamless collaboration and data accessibility, even offline.
  • Comprehensive Asset Profiles: Each CubeSat possesses a detailed asset profile within itemit, including photos, documents, and information properties. This ensures the satellites are space-ready and any issues are promptly addressed. This ensures each CubeSat is working as intended at the time of being blasted into Space!
  • Efficient Organisation with Collections: TIS utilises itemit’s Collections to categorise CubeSats by origin and education centre, streamlining reporting and tailored updates for stakeholders.
  • Global Journey Tracking: The itemit global map provides real-time updates on CubeSat locations, enabling TIS to not only locate their CubeSats at all times, but visually represent each satellite’s journey and share this dynamic data with stakeholders.

Check out Noah Luogameno, Project Manager at TIS, discussing how itemit has propelled TIS’s traceability in our Case Study video below. 

The Cosmic Achievement for TIS:

In essence, itemit empowers TIS to transcend manual tracking, saving valuable time and mitigating potential errors. All activities related to CubeSats are seamlessly automated, guaranteeing reliability. Crucially, up-to-date data is readily accessible to students and teachers, fostering STEM enthusiasm and ensuring TIS’s mission of inspiring the next generation in the cosmos remains vibrant and impactful.

With itemit as their cosmic companion, TIS propels the future of space exploration, one CubeSat at a time. 

Have a mission that itemit can help with?

Here at itemit we love understanding how our customers are using itemit to achieve their own inspiring missions – the more unusual, the better! If you’ve got an idea of how you might be able to use itemit and want to run some questions by our experienced team members, drop us an email to team@itemit.com – we look forward to hearing from you and achieving great things together!

Related Case Studies

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How Landscape Services is Lowering Operational Costs with itemit

How Landscape Services is Lowering Operational Costs with itemit

How Landscape Services is Lowering Operational Costs with itemit

“Better management of our assets will mean lower running and operational costs for our business, and therefore more competitive pricing structures for our customers. We can’t wait to see the results of this fantastic partnership realised over the new few months.”

Phil Morgan – Director

Landscape Services


The Challenge

The team at itemit are pleased to announce another exciting partnership with an ambitious UK company – Landscape services.

Landscape services operate from 15 key locations across the southeast, maintaining a variety of outdoor spaces. To achieve this, the team own and lease an extensive fleet of over 70 specialised vehicles and thousands of pieces of equipment. It’s a challenge in itself to log, track and monitor this volume of equipment, but that is made even more challenging when you are working across so many different sites.

The high levels of service the experienced team delivers relies heavily on having the right equipment at the right time. Without the kit they need, they cannot maintain high levels of efficiency and reduce downtime.

The following requirements are critical for the team:

  • Know what equipment you have
  • See where that equipment is
  • Know what equipment is available
  • Identify who has what kit
  • Ensure the equipment is on the correct site at the right time
  • Reduce equipment losses and thefts
  • Report defects

 

Rhino Force Ranger


What they need

The main objective for Landscape Services was to find a better way to manage equipment so they could continue to deliver the best possible service for their customers. They needed a solution that would improve visibility over:

 

  • Asset locations
  • Asset availability
  • Utilisation rates for equipment
  • Defect reporting
  • Servicing schedules
  • Security measures and crime prevention


The Goals

R

Improve Safety

R

Increase Compliance

R

Increase Efficiency

For Landcape Services, there goals were clear, they needed to find asset tracking software that would improve safety, compliance and efficiency as a result of having better asset management. The reasoning behind this is solid, they wished to lower the running and operational costs of their business so they could offer more competitive pricing structures for their customers.


The Solution – itemit

itemit is an asset tracking solution that makes it easy to track large volumes of assets and equipment that move around a lot. We understand the headaches of managing thousands of pieces of kit as well as the stress of losing equipment that is critical to the completion of a project for your valued customer.

itemit allows your business to maximise the efficiency of its teams through the equipment they use. It gives you a flexible, cost-efficient way to record all the equipment you own and lease so you have a solid asset register that won’t get out of date. This is the basis for tracking your assets and equipment. Now, you can upload safety manuals and manage maintenance scheduling remotely using the itemit iOS and Android apps. Your mangement team has a web portal to oversee who has what equipment across all of your projects, immediately.

itemit includes QR asset tagging, with very robust, metal tags, that can withstand being chucked around in the back of a van. Not only can you instantly see what kit is yours, you can also scan any asset to report a defect, access user manuals, or check it out to your project.

Just like the team at Landscape Services, if you’re struggling to efficiently manage thousands of pieces of equipment across multiple sites, try itemit for yourself with our 14-day free trial – Start my free trial.

If you have more questions before you jump in to a trial, contact our team of experts today and get answers to your questions. Email team@itemit.com.

Asset Tracking Software for Your Equipment

Choose a better way to manage large volumes of equipment.

Start your free 14-day trial now

Instant access. No credit card details required.

or, download the itemit app to get started

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Navigating the Cosmos: TIS Transforms Space Exploration with itemit

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“If you think it’s tough tracking all of your assets just on earth...” Noah Luogameno - Project Manager Teachers In SpaceIn the vast and expanding realm of space exploration, Teachers in Space (TIS), a dynamic non-profit organisation, stands out as a driving force in cultivating STEM (science, technology, engineering and mathematics) interest among students and educators. How do they do it? By creating exciting and accessible projects such as their recent CubeSat (Cube Satellite) space...

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How itemit Helps Aid in The Conservation of Endangered Rhinos

How itemit Helps Aid in The Conservation of Endangered Rhinos

How itemit Helps Aid in The Conservation of Endangered Rhinos

“High quality and well maintained equipment can mean life or death for our team and the wildlife we protect. Therefore, we couldn’t make any compromise when it came to a proper inventory procedure – itemit was the best solution on market”

From the Field/Bush

Rhino Force

“High quality and well maintained equipment can mean life or death for our team and the wildlife we protect. Therefore, we couldn’t make any compromise when it came to a proper inventory procedure – itemit was the best solution on market”

From the Field/Bush

Rhino Force

Through itemit’s growth we have reached far and wide with our expansion into multiple industries with an array of use cases for our asset tracking software, but I bet you never would have imagined itemit could help protect an endangered animal? 

Asset tracking software is used by many organisations all over the world from those in construction to those in production, IT and beyond. Now, itemit is adding another great cause to its list: wildlife conservation. This case study tells all on how itemit has become a important element to helping save endangered rhinos from illegal poaching, all the way over in South Africa.


Who Are Rhino Force?

The story begins right back in 2017 when Hemmersbach, the IT servicing company, asked themselves ‘Why are we doing only this?’ as their business boomed. And it was then, Rhino Force was born. Rhino Force are a direct action, conservation organisation who protect one of the most endangered species on earth: rhinoceroses. Rhino Force aid in anti-poaching, rhino gene preservation and the elimination of other illegal activities in the bush. Rhino Force’s work is critically protecting the Greater Kruger which comprises Western border of the Kruger National Park which reported a 75% rapid decline in the population of white rhinos and a 51% decline of black rhinos within the last 10 years.

Action needed to be taken and fast. Rhino Force truly strives to help save the African Rhino from extinction, and have teams of incredibly skilled rangers who are fully equipped to tackle the daily challenges faced through poaching activity. They also work with their local community through an initiative called ‘anti-poaching through anti-poverty’ which provides support to local people enabling them to become educated and employed, leaving them without reason to resort to poaching.

Rhino Force Ranger


The Challenge

So you may be wondering just why Rhino Force need itemit? Every action the Rhino Force team makes centres around being reactive. Being reactive saves rhinos, and to do so the team needs to be able to access their equipment quickly. Meanwhile, the team also need to know that their equipment is well maintained. They have a large inventory of conservation equipment including: military-grade night vision, camera traps and radios to name a few.                                    

Rhino Force didn’t want to rely on the use of a spreadsheet as they can be timely to use and cause gaps in data. Which is why their conservation equipment is tracked with itemit’s asset tracking software. 

Due to the scale of their inventory, equipment users and the fact their duties cover a large open area it added increased risk of lost assets, missed equipment maintenance, loss of accountability and wastage. This in turn could impact the response time for rangers to attend an unwelcome situation and therefore reduces the success rate of a rhino’s survival. The risk of the correct equipment not being accessible when required, could also land the rangers in a dangerous situation, and therefore the need to resolve these challenges became clear. 

Much of the conservation equipment is specialist and needs regular maintenance/ servicing, not being able to keep a track of these details will have a dire impact on the daily operations. It is imperative that the equipment is fit for purpose. Rhino Force expressed how if a piece of equipment were to break and due to the remoteness of their operation it can take an extensive amount of time to receive a replacement, time being something they did not have. 

It was also apparent if regular maintenance were not tracked, repairs could become costly from prolonged damage. There was once more a need to save time and money. While a further issue: a lack of accountability of equipment that is constantly changing hands, would also cause gaps in damage control therefore resulting in fit for purpose equipment not being readily available and once more negativity impacting the success of conservation. 

Saving time, money and resources became clear goals for Rhino Force. So it was now down to itemit to provide a solution.


itemit – Solving the Challenges faced

itemit’s asset tracking software has provided Rhino Force with a solution. Rhino Force purchased the software to reduce financial loss through lost assets and damages, increase employees accountability over their equipment, and most importantly save them precious time which would formerly be spent searching for equipment or waiting for replacements.

Rhino Force have added itemit’s QR asset tags to all of their conservation equipment being the first step they took in creating an efficient asset tracking solution. By employing the use of asset tags, each time a piece of equipment is scanned, an updated location is recorded on the item’s profile; making it easier to trace and therefore instantly reducing the likelihood of a lost asset. Additionally, itemit provided an instant location overview of all assets should some need to be mobilised for reaction. Alongside this our location feature is used to manually mark an asset’s location which is also useful for identifying where an asset should be during audits. Thus, saving both time and money.

They have created a process using our QR tags which intertwines further itemit features; check in and out and assignee. The way in which Rhino Force have deployed these features works by each time a piece of equipment is needed to be used, it is scanned and checked out and then assigned to a user. This opens up visibility to when the asset was last seen and who last used it. Our assignee feature works to increase accountability and for Rhino Force also helps with damage control. 

Further features proving to offer great benefits are the ability to leave comments on item profiles and the reminders feature. When a reminder becomes due a notification will occur and an email will also be sent to the admin team. These features were the ideal solution to eliminating the chance of missed routine maintenance/repairs and aiding in reducing wasted resources. Each time the team at Rhino Force return equipment back to the store room, during the checking back in process, condition comments are made which once more open up visibility on any existing damage to an item. Leading to quicker acknowledgement and thus allowing for repairs to be acted upon quicker. 

Overall Rhino Force were able to create an accurate and easy to use asset register to keep track of and manage their equipment. By using our asset tracking software they were able to ensure equipment related difficulties were no longer a threat to the success of their conservation duties. The risks involved with not being able to track and manage their assets efficiently, was far too big to not take action on.

The implemention of asset tracking software is therefore crucial to eliminating the risk of equipment related issues causing disruption within the conservation process. A loss of assets will slow down the reaction time of the rangers deployment to a situation, but it could also result in replacement assets having to be purchased, soon adding up and becoming an inefficient, and dangerous, expense.


How Can itemit Help Your Wildlife Conservation NGO?

itemit strives to help charities and non-profit organisations across the globe far and wide, which is why we also offer a 30% charity discount on our Pro Packages. itemit can offer you a powerful, yet user friendly platform to manage your assets in a way like never before. Both cost and time can be incredibly important for any charity, so if you’d like a solution to help save money and reduce unproductive time then try our 14-day  free trial today!

If you want to find out more, contact our friendly team today at team@itemit.com

Asset Tracking Software, Useful For All

Choose a better way to track your assets

Start your free 14-day trial now

Instant access. No credit card details required.

or, download the itemit app to get started

Related articles

Navigating the Cosmos: TIS Transforms Space Exploration with itemit

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“If you think it’s tough tracking all of your assets just on earth...” Noah Luogameno - Project Manager Teachers In SpaceIn the vast and expanding realm of space exploration, Teachers in Space (TIS), a dynamic non-profit organisation, stands out as a driving force in cultivating STEM (science, technology, engineering and mathematics) interest among students and educators. How do they do it? By creating exciting and accessible projects such as their recent CubeSat (Cube Satellite) space...

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How disguise Are Using itemit’s API To Take Their Asset Tracking To The Next Level

How disguise Are Using itemit’s API To Take Their Asset Tracking To The Next Level

How disguise Are Using itemit’s API To Take Their Asset Tracking To The Next Level

 

“It’s really powerful to have a live connection between systems. The itemit team are heroes!”

Jacob Sutcliffe

Operations Programme & BI Manager

 

“It’s really powerful to have a live connection between systems. The itemit team are heroes!”

Jacob Sutcliffe

Operations Programme & BI Manager

disguise are pioneers in creativity. They help build ground-breaking visual experiences on and off stage with cutting edge visual technology. They’ve created visual experiences for the likes of The Rolling Stones, Ed Sheeren, and Beyoncé and for theatre productions, including Harry Potter and Frozen.

With such a great number of technological physical assets, disguise needs to audit their assets constantly to make sure they’re accounted for, up to date, economical and in use. Because of this, disguise needs to use cutting edge systems for their cutting edge technology.

itemit are thrilled to have shared their API with disguise to help them take their operations to the next levels of automation and visibility. With itemit, disguise can reach a much greater level of transparency by using itemit to the fullest of its abilities and then taking that critical asset data and using it in other operational systems.


itemit’s Asset Tracking Software

disguise started using itemit to track their IT and media assets, including servers, lighting and routers. They use the system to track where these assets are in the world, whether they’re on site, with a customer or remote.

They’re also making use of itemit’s booking system to keep an eye on who has their assets. This gives disguise the visibility to run audits on where their assets are, who’s in control of them, and when they were last seen.

disguise then saw the opportunity to take this data further and push it out to other systems, reconciling their asset tracking with other critical asset operations. So, they reached out to the team at itemit to gain access to their API.


The Goal

itemit is built to be streamlined and that means every time you scan an asset’s tag, three critical bits of information are recorded automatically: last seen location, last seen time and the user who scanned the tag. This information is critical for audits as it shows that an asset is:

  1. In use
  2. Accounted for
  3. Seen within a certain timeframe
  4. Responsibly tracked

Using other itemit features, you can also track who is responsible for an asset, which gives you all the information you need to keep your auditors happy.

The goal disguise had was to integrate itemit’s API with an existing system they already used. This way, all of the auditing information collected by itemit can be pushed out to the wider system and used, saving everyone time and keeping asset records clean and central with no risk of discrepancy.


The Outcome

The outcome of disguise’s API usage are a myriad of time saving and visibility benefits. With the integration, Jacob Sutcliffe, Operations Programme & BI Manager, who built the integration using itemit’s API, says they now have a dashboard that highlights any discrepancies between itemit and their second system.

Using the data from a simple scan in itemit, disguise can tell which assets have and haven’t been accounted for and report on this. They can use multiple systems and reconcile which address an asset was scanned at against which office it’s logged as being in.

This gives disguise visibility over multiple systems with the simple ability to cross reference asset data in a single place, having collected it from multiple, deployed systems. So, not only do disguise benefit from itemit’s suite of off-the-shelf features, but they also benefit from higher level visibility over their assets across the board and much, much more automation.

Jacob says:

“It’s really powerful to have a live connection to both itemit and salesforce so I don’t have to keep copying and pasting data to ensure our systems reconcile. The itemit team are heroes!”


Using itemit’s API

itemit’s public REST API allows you to integrate a powerful asset tracking tool with any external systems in the world. This means you can take itemit further and scale up your asset tracking usage significantly.

itemit’s API is used by disguise to tally up systems and audits, for example, but other customers use the API for user management, regular imports, and more! 

Quite simply, if you want data in itemit from another system, you can and if you want data from itemit in another system you can. The API lets you pull or push data from any system which means you can create something as lightweight or heavyweight as your business needs or desires.

Charlotte Ellarby, Associate Director and co-creator of itemit, says:

“This is a very exciting time in itemit’s history. We’re providing access to our API to make the system infinitely scalable, opening new doors and opportunities for all of our users.”


How Can itemit Help You?

itemit’s asset tracking system works in multiple industries, whether for IT asset tracking, fixed asset management or tools and equipment tracking. If you’d like access to our API, drop us an email and our friendly team will be happy to help!

However, you can always build up to this usage by using itemit’s core features to start off with, including various depreciation, issues management and maintenance capabilities.

To find out more about how itemit can help your business, you can contact the team at team@itemit.com.

Asset Tracking Software API

Choose a better way to track your assets

Start your free 14-day trial now

Instant access. No credit card details required.

or, download the itemit app to get started

Related articles

Navigating the Cosmos: TIS Transforms Space Exploration with itemit

Navigating the Cosmos: TIS Transforms Space Exploration with itemit

“If you think it’s tough tracking all of your assets just on earth...” Noah Luogameno - Project Manager Teachers In SpaceIn the vast and expanding realm of space exploration, Teachers in Space (TIS), a dynamic non-profit organisation, stands out as a driving force in cultivating STEM (science, technology, engineering and mathematics) interest among students and educators. How do they do it? By creating exciting and accessible projects such as their recent CubeSat (Cube Satellite) space...

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itemit in Space: How Teachers in Space Are Using itemit To Educate The Planet

itemit in Space: How Teachers in Space Are Using itemit To Educate The Planet

itemit in Space: How Teachers in Space Are Using itemit To Educate The Planet

 

“We’re excited to face these challenges with itemit and can’t wait to see these postcards’ journeys!”

Noah Luogameno

Project Manager

 

“We’re excited to face these challenges with itemit and can’t wait to see these postcards’ journeys!”

Noah Luogameno

Project Manager

Teachers in Space are pushing against the limits of the final frontier. A non-profit educational organisation, they aim to send millions of postcards into space to reshape the idea of what’s “possible”.

itemit is helping Teachers in Space by providing the tools they need to track these postcards, and is keen to face the challenges and prospect of taking their app to space alongside millions of messages.

Space Asset Tracking

The Goal

The goal is scientific and educational: bringing the space-flight process to life for students across the world. Space is a hot topic at the moment, and giving students the ability to send a message they’ve written into space brings future possibilities of space exploration home, inspiring the next generation of pioneers.

These messages will be written on postcards by school students across the US and their journey will be tracked and documented, from the moment of writing to when they’re in orbit (and beyond!), showcasing the journey satellites and other materials go through to travel across the globe and into space.

Teachers in Space are showcasing the entire space-flight process, including pre-flight tests, experiments, checks, all the way up to launch and spaceflight, to what happens to craft on re-entry and recovery.

itemit are rising to the challenge of tracking the postcards, giving students and teachers the ability to monitor where their postcards are in the country, on Earth and, eventually, in the depths of space.


itemit’s Asset Tracking Software

itemit’s asset tracking software is used by companies across the world. From Australia to South America, businesses and individuals are using itemit to track their things. 

Common uses of itemit include IT asset tracking, fixed asset management, and tools and equipment tracking (or a combination of these!). However, the itemit software is flexible, allowing organisations to track anything they need to.

Some of itemit’s more interesting assets include priceless paintings, rhino conservation kit, movie and stage props, scientific equipment and medical devices! Therefore, the team at itemit are very excited to have the opportunity to send some assets to space.

itemit Asset Tag Postcard

Teachers In Space Event At Innovative Test Solutions

Teachers in Space have started preparations for their postcards’ perilous journey and on Thursday, October 28th 2021, students from Gloversville High School attended an event at Innovative Test Solutions.

On their trip, they were shown how the Serenity orbital CubeSat underwent pre-flight testing and many other experiments, including how test articles withstand pressure when they’re sent into altitude.

The event was attended by New York Senators, scientists, students, and teachers. Students were then invited to decorate postcards with the answer to the question “Why do you think Earth needs space?”

These postcards have the itemit QR code on them, and are patiently waiting for their journey into orbit, nervous at the promise of the vastness of space. The experiments at the event showed what kind of strain the postcards will be under when their journey comes to an end.

Gloversville High School Innovative Test Solutions

Going To Space

The next stage is to get the postcards into space. Teachers in Space are preparing their Serenity satellite to fly on Firefly Aerospace’s next launch. On this launch, a handful of postcards will be sent up too, coming up against the elements.

This batch of postcards will burn up as they exit the atmosphere, sending the students’ messages into the vastness of space.

serenity satellite

Many other postcards will be sent on a high-altitude balloon launch, ascending to up to 110,000 feet into the stratosphere. These will be monitored, scanned, and retrieved, before getting returned to the students.

Throughout the journeys of the thousands of postcards, itemit will track their progress and help Teachers in Space reach their goal. Eventually, some of itemit’s QRs may become some of the first to have survived spaceflight.

itemit is very excited at the opportunity, and Noah Luogameno, Project Manager of Teachers in Space says “We’re excited to face these challenges with itemit and cannot wait to watch these postcards as they journey across the world and into orbit!”

How Can itemit Help You?

itemit’s asset tracking software may be aiming for the stars, but we have down to Earth uses, too. itemit is used by companies across the globe for a wide range of asset tracking needs.

WIth itemit, you can improve your IT asset tracking, fixed asset management, tools and equipment tracking, and more.

To find out how itemit can help your business, you can contact the team at team@itemit.com.

Space Asset Tags

Choose a better way to track your assets

Start your free 14-day trial now

Instant access. No credit card details required.

or, download the itemit app to get started

Related articles

Navigating the Cosmos: TIS Transforms Space Exploration with itemit

Navigating the Cosmos: TIS Transforms Space Exploration with itemit

“If you think it’s tough tracking all of your assets just on earth...” Noah Luogameno - Project Manager Teachers In SpaceIn the vast and expanding realm of space exploration, Teachers in Space (TIS), a dynamic non-profit organisation, stands out as a driving force in cultivating STEM (science, technology, engineering and mathematics) interest among students and educators. How do they do it? By creating exciting and accessible projects such as their recent CubeSat (Cube Satellite) space...

read more

How Winner Glow Car Wash Are Using itemit For Fleet, Vehicle & Payment Tracking

How Winner Glow Car Wash Are Using itemit For Fleet, Vehicle & Payment Tracking

How Winner Glow Car Wash Are Using itemit For Fleet, Vehicle & Payment Tracking

 

“itemit has been a lifesaver for monitoring our customer’s vehicles and how we work on them.”

Srikanth Chelasani

Winner Glow Car Wash

 

“itemit has been a lifesaver for monitoring our customer’s vehicles and how we work on them.”

Srikanth Chelasani

Winner Glow Car Wash

Winner Glow Car Wash is a family-run business in Greeneville Tennessee. The team is committed to giving the most affordable and deepest cleans to their customer’s vehicles, without sacrificing a dedicated, friendly level of customer service.

Winner Glow offers all levels of service and detailing and offers fleet discounts to their business customers and offers subscriptions for repeat washes. Their friendly professionalism keeps their customers happy and keeps them coming back. 

itemit and Winner Glow have partnered up to lend more transparency over payments, services and more. itemit is an asset tracking software owned by RedBite Solutions. With itemit, you can track and manage any assets, from fleet to tools & equipment.

fleet asset management

The Challenge

As Winner Glow Car Wash is a small, family-run business, there are a lot of unique challenges it faces. For them to keep costs low and keep their customers happy, there needs to be more visibility over cash flow and who has paid.

These challenges stretch to the ability to track the process of washing the cars, who the cars belong to and whether or not there are issues with payments or which of their customers are on which subscription.

Then, the process of washing the cars, including how many times it has been washed, by which employee and when needs to be tracked. Therefore, the employees need access to this system but with less visibility than the administrators.

Any time a customer hasn’t paid for their subscription, the payment needs to be resolved by the time the car is then washed. There needs to be a visible, controlled way to do this so that less time is spent verifying and rectifying any issues and more time is spent keeping cars washed and customers happy.


itemit’s Fleet & Asset Tracking Software

Winner Glow saw the possibility of using itemit to track car services, monitor issues with payments, and track whose cars are which, creating a high level of transparency over the process from receiving a customer’s vehicle, to verifying payment, to servicing, to releasing the vehicle.

itemit’s asset tracking software is powerful and customizable. This means that any asset can be tracked, and any asset can be tracked in any number of different ways. 

Many of itemit’s customers are using the system for IT asset management, fixed asset tracking and tools & equipment tracking, but the system remains scalable, allowing for specific types of asset tracking, including payment tracking.

With streamlined reporting, scanning, and management features available, and with high levels of customisation, itemit solves gaps in accountability, transparency and control over assets.

The Results

Winner Glow log their customer’s vehicles on itemit and are using itemit’s collections feature to log whether the customers are on a subscription package, use a credit card, or are any other type of payment.

Then, when service is due, this can be double checked and payment can be verified before maintenance is performed. If the payment has been declined, Winner Glow can use itemit’s issues management system to report an issue, indicating that no servicing should take place until the payment has gone through.

Winner Glow can also customise each user’s level of access. So, employees can use a scanning-based system where they only see a limited number of details related to the car and only once they’ve scanned an asset tag assigned to the vehicle.

The administrator can view all of this information to see how often a vehicle has been scanned and, therefore, how many times washing, service, or maintenance has been performed on the vehicle.

Overall, this gives Winner Glow a clear view of who is on what subscription package, whether they’ve paid or not, how much maintenance has been performed and how efficiently the system is working. This, in turn, saves Winner Glow money by reducing the amount of time they need to take verifying payments, by optimising their work-flow and by monitoring the work done on each vehicle.

Srikanth Chelasani says:

“itemit has been a lifesaver for monitoring our customer’s vehicles and how we work on them. Although our use case is quite different to the normal one itemit fulfils, thanks to its flexibility and customizable functionality, we’ve managed to successfully integrate itemit into our daily business operations.”

How can itemit help you?

itemit’s asset tracking software is built to help you track and manage your assets, no matter what they are or how you want to track them. If you have a need for more transparency in your business and you’re wondering if asset tracking is the way forward, why not ask our friendly team at team@itemit.com. You can also book a demo here to find out more.

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