Keeping track of tools and equipment across multiple job sites is no small task – especially in the fast-moving world of electrical and utility work. Asset management is a common problem for organisations that deploy teams who work across multiple sites and juggle hundreds or thousands of assets. Luckily, this problem can be solved! This seemingly impossible task is one that has been juggled by construction, utility and engineering firms since the beginning of time. For SAP Electrical, a specialist in high-voltage cable jointing and substation projects, their old spreadsheet system felt like a bygone relic of times gone by. Lost tools, unreliable records and time-consuming manual updates were causing unnecessary headaches for field and office staff. Enter itemit, the game-changing asset tracking solution that’s given SAP Electrical complete control over their tools, saved them time, money (and frustration!) as well as creating harmony within the team.
The Challenge
Before switching to itemit, SAP Electrical relied on cumbersome and clunky spreadsheets to log tools and test equipment across all their jobs. The process was slow, inconsistent, and riddled with human errors. Tools were often misplaced, not properly signed out or duplicated under different names which lead to costly inefficiencies and a lot of wasted time.
“Previously, we just ended up with issues like losing the connection [on the spreadsheet], and it created another copy and it just made it so difficult. We had tools that weren’t signed out properly, and we didn’t actually know what we had.”
The lack of a single source of truth thanks to a centralised, real-time system also made it difficult to stay on top of calibration schedules and maintenance records. Maintaining their tools so that they could always complete a job with high quality and efficiency was paramount for SAP electrical. With tools constantly moving between vehicles, depots, and job sites, SAP Electrical needed a smarter, more reliable way to track their equipment.
The itemit Solution
With itemit, SAP Electrical has transformed its asset tracking from a chaotic guessing game to a seamless, real-time management system that makes tool management extremely easy.
Here are the top 6 features of itemit (and their impact) as loved by SAP Electrical:
1. Mobile-Friendly, Remote Access, Anytime: Whether on-site or on the go, SAP Electrical’s team can check out tools, report issues, and update records in real time using the itemit mobile app. No more lugging heavy laptops around or waiting until they’re back in the office to update crucial information. itemit gives the team at SAP Electrical, a single source of truth, updated in real time, that the whole team can access and rely on.
2. Instant Asset Tracking & Digital Audit Trail: No more lost tools. Now, every asset is tagged with a QR code, allowing staff to instantly access asset profiles by scanning the asset’s tag. Not only can they scan in less than a second, they can also check in, and check out tools with a tap on their mobile device, report issues and update equipment locations. This real-time tracking means no more missing equipment and no more guesswork.
3. Automated Maintenance & Calibration Alerts: Using itemit means that the team will never miss a compliance deadline again – thanks to automatic notifications of service dates, calibration and PAT testing. This ensures that all equipment remains in peak condition. SAP’s field team now have confidence in all of their assets, whilst the maintenance team can efficiently optimise their schedules months in advance.
4. Standardised Asset Profiles & Templates – Say goodbye to duplicate entries and non-uniformity when it comes to how assets are listed and described. itemit’s customisable templates ensure every tool is recorded consistently, making inventory management faster and more efficient. Templates also limit users from ‘going rogue’ and adding random assets as they see fit. This is a crucial factor when you have such a large, widespread and busy team.
5. Photo & Document Attachments: It may seem obvious, but keeping everything in one place has been a game changer for SAP electrical. Each tool’s profile includes serial numbers, images and calibration certificates, so that field teams can verify equipment details without digging through files or making unnecessary trips. Being able to attach any desired file type to itemit and integrate things like user manuals and warranties under one unified page has had a huge time saving benefit.
6. Enhanced Security & Accountability: High-value tools are now signed out digitally, ensuring that every asset is properly assigned and accounted for. On top of that, whenever an asset is scanned using the itemit app, the GPS location of the asset is logged. This has reduced losses, boosted accountability and increased efficiency. Plus – there’s the satisfaction that teams get from seeing all their assets plotted out on a map!
“itemit just makes it so much easier to manage everything remotely. It was an obvious progression – we should have done this five, six years ago.”
Conclusion
Since switching to itemit, SAP Electrical has revolutionised the way they manage their tools—eliminating lost equipment, cutting admin time, and ensuring compliance with maintenance schedules. What was once a frustrating, error-prone process is now a slick, automated system that keeps everything in check. SAP Electrical now has complete confidence that their equipment is in great shape, is properly accounted for and is being most effectively utilised by the teams that need it. For electrical and utility companies facing similar asset management challenges, itemit delivers an easy-to-use, powerful solution that saves time, money, and stress.
Stop losing tools. Start tracking smarter. Discover how itemit can supercharge your asset management today! Learn more here.

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