Raising Faults And Maintenance With Issues Management Software

Whether you work in construction, healthcare, facilities management, or any other business where you’re using equipment, maintenance will be a large part of your operations.

Therefore, it’s essential to ensure that all of your assets are accounted for, tracked, and managed effectively to be certain that you’re avoiding unnecessary asset downtime.

With issues management software, you’ll be able to raise reactive maintenance tickets as well as track repeat, routine maintenance with ease.


What Is Issues Management Software?

Issues management software is a system where you can log and track unique assets. Therefore, you can add granular, asset-level information against specific tools and equipment.

For example, you’ll be able to log all of your IT assets and track faults and maintenance related to these. You’ll be able to track PAT test dates of each electrical asset individually, and you’ll be able to add warranty dates and information to laptops, for example.

Your operations are simplified through the use of asset tags, too. As asset tags themselves are unique, you’ll be able to link asset tags to asset profiles. This way, every time you scan a laptop’s tag, you’ll be able to view, edit, and maintain information related to that laptop on your asset tracking app.

Tagging and Tracking with QR Code Asset Tags

Raising Issues With Asset Tracking Software

Thanks to effective identification functionality through the use of asset tags, raising issues is easy with asset tracking software. All you need to do is scan the asset’s tag and report an issue, where you’ll be able to add attachments or images of the damage and a note about what the damage is.

As the ticket is raised against a specific asset, all of the information your maintenance team needs will also be logged. It’s easy to see where the asset is, identify what the damage is, and know exactly where to go and what to fix with this system.

Also, with itemit’s public profiles features, anyone will be able to report needed maintenance against your assets, speeding up and reducing the administration involved with issues management.

Tracking maintenance with public profiles

Any time an issue is raised, your maintenance team will get an email indicating the necessary maintenance in an instant, assisting with prioritisation and operations overall.


The Benefits Of Issues Management Software

Issues management software saves you time which, in turn, saves you money. As your operations are clearer and better organised, rectifying issues with your assets is a much faster and much more effective process.

You also save money as you reduce asset downtime and increase the usability of your assets, meaning that more people can use your equipment more of the time, creating a more efficient business overall.

So, whether you’re tracking construction equipment, PPE & healthcare equipment, or even IT assets, using an asset management system is essential to help you track preemptive, routine, and reactive maintenance.

To find out more about how itemit’s asset tracking system can help you, you’ll be able to book a demo using the button below.

You can also contact the team at team@itemit.com or fill in the form below to start a 14-day free trial and start seeing the benefits for yourself.

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